Each organisation is required to have an official contact with WOSM, this typically is the International Commissioner. An organisation is only allowed to have one or two official contacts with WOSM to streamline communications and accountability. Official contacts are indicated with asterisk* on the Directory.
Official Contacts with WOSM help to ensure requests are directed to the correct people in your organisation, receive communications from WOSM, respond to requests for endorsing individuals for appointments, act as the primary and recognised contact for institutional or other sensitive matters, and are the recognised individual for registering people for certain events.
When contacting an organisation, it is important to ensure that the communication is directed to the Official Contact or that they are at least in copy for their visibility.
Exporting official contacts of NSOs
NSO Admins of the Directory can export a list of all Official Contacts of all NSOs and NSAs of WOSM. This export is to support NSOs in connecting with and networking with other organisations. It is important to respect the privacy of this export and only use it for Scouting purposes only.
Managing official contacts of your NSO
The identification of Official Contacts is managed through the appointments. When adding or editing an appointment of a person, their is an option to check “Official Contact”.
The official contact checkbox is only to be used for appointments of individuals which act as the official contact with WOSM. It is not to indicate that, for example the individual with the youth programme appointment is the official contact for youth programme.
Limiting Official Contacts to two persons
NSOs are to restrict their Official Contacts with WOSM to a maximum of two. This is to help ensure that communications and responsibility is clear and direct with the organisation.
Change of official contacts in your NSO
When your official contact with WOSM changes, it is important for NSOs to support the transition process. Please help us with completing the following steps.
- Onboard your new Official Contact by informing them of Member Organization obligations for annual reporting and keeping the NSO profile up to date.
- Update your NSOs appointee list with the new Official Contact (and create the person profile if needed).
- Reach out to reporting@scout.org to request a change in access to the Directory and NSO data portal for the new Official Contact to have view access or NSO admin access.
- Remove the previous Official Contact from the NSO appointee list when necessary.